At ozpetessentials.com.au, we aim to deliver your order as quickly and safely as possible. We’re proud to offer FREE standard shipping on all orders across Australia—no minimum spend required.

ORDER PROCESSING & DELIVERY TIMES

We partner with a range of trusted suppliers and fulfillment centres to bring you a wide selection of pet essentials. As a result, delivery times may vary depending on the item’s origin and availability.

Most orders are processed and shipped within 3–5 business days.

The estimated delivery time typically ranges between 5–15 business days, depending on your location and the item ordered.

Some products may take slightly longer to arrive due to additional handling or sourcing requirements.

We appreciate your patience and understanding as we work to get your order to you as promptly as possible.

Note: Estimated delivery times for each product are displayed on their respective product pages for your convenience.

SHIPPING CONFIRMATION & TRACKING

Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.

QUESTIONS OR CONCERNS?

If you have any questions about your shipment or need assistance, please reach out to our customer support team at: support@ozpetessentials.com.au

Thank you for choosing Oz Pet Essentials—your go-to destination for pet care with convenience and care at the heart of everything we do.